Privacy Policy

RESPONSIBLE BODY

The responsible body for data collection, data processing and data use in conjunction with the use of our website is

Dominik Scherl

Paint&Bear

Am Kellerberg 11

92676 Tremmersdorf

Germany

Collecting personal data

We use your personal data (title, first and last name, postal address, email address, telephone number, and payment information) in compliance with the German Data Protection Act in order to fulfil and process your order and to send messages by email in order, for example, to inform you of the status of orders. We will also store the wording of the contract and will send your order data via email. You can see our T&Cs here at any time.

 

Your personal data, which you enter during the order, is only used for processing the contract. Some of your data (title, first and last name, address data, telephone number) will be made available to our logistics partners to facilitate delivery of your order. This forwarding is only ever performed in compliance with the strict requirements of the German Data Protection Act. There shall be no further forwarding of your information for purposes other than to fulfil, realise and terminate the contractual relationship between you and us, unless there is some statutory or official order to do so. The same shall apply to personal data you may have provided when contacting us in electronic or printed form.

Data security, means of payment, general security information

We take all technical and organisational measures to store your personal data in such a way that it cannot be accessed by third parties. When communicating by email, we cannot guarantee complete data security, so we recommend sending confidential information by post.

 

In order to offer you the highest possible security, all payment information (e.g. bank details or credit card data) is sent by us exclusively to the payment provider. You have to re-enter these details for every order.

Right to information and deletion of your personal data

In accordance with the German Federal Data Protection Act, you are entitled to request information regarding the data stored about you free of charge, and have the right to correct, block or delete this data. To do this, you can contact our customer service team at the email address info(at)paintnbear.com.

Collecting and processing anonymous data

When you access a page, information of a general nature is saved. This includes, inter alia, the type and version of the web browser used, the website from which our site was linked, our websites visited and the date of the visit. All this is information, which does not allow the person to be identified. This anonymous data is only used for statistical purposes. This information is not made available to third parties.

Collecting statistical data, use of cookies

We use so-called cookies in order to make your visit to our website even more attractive and to support the use of certain functions. Most of the cookies used on this website are automatically deleted after your browser session. Other cookies allow us to recognise your computer upon your next visit to our website and to provide you with the best possible service.

As described in this paragraph, this website uses retargeting and affiliate marketing. Statistical evaluations of visitor access are performed for this purpose. To this end, various cookies are used. These are text files – saved on your computer – which allow us to analyse the usage of the website. The information generated by the cookie about your use of this Internet offer is saved on the provider’s server. Your IP address is immediately anonymised after processing and before saving. You can, of course, prevent the installation of cookies by making a corresponding setting in your browser software. We must, however, point out that in this case you may not be able to use all the functions of this website to full effect.

Social plugins

Our website uses social plugins ("plugins") from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins can be recognised by one of the Facebook logos (white "f" on a blue tile or a “thumbs-up” sign) or are marked with the suffix “Facebook Social Plugin”. Further information about Facebook social plugins can be found here: https://developers.facebook.com/plugins. If you access a page of our website which contains one of these plugins, your browser automatically opens a direct link to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and therefore integrated into the website. We therefore have no influence on the extent of the data collected by Facebook using this plugin, but this is what we do know: By integrating the plugins, Facebook obtains information that you accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can link your visit to your Facebook account. If you interact with the plugins by, for example, using the “Like Button” or leaving a comment, the corresponding information is transmitted from your browser directly to Facebook and saved there. If you are not a Facebook member, it is still possible that Facebook will find out and save your IP address. The purpose and extent of the data collection and the further processing and use of the data by Facebook, as well as your rights in this respect and possible settings in order to protect your privacy, can be seen in Facebook’s data protection information at: https://www.facebook.com/policy.php. If, as a Facebook member, you do not want Facebook to collect data via our website and link it to your Facebook account, you have to log out of Facebook before visiting our website.